Frequently asked questions

If you have any questions, feel free to contact us anytime day or night at support@getindiebill.com or via the live chat function on this website.

We’ll generally get back to you within 24 hours (it may be up to 72 hours) – or respond to you live, in real time.

Getting Started

Mainstream solutions such as PayPal, Google Wallet, Cash.me, SquareCash, and so forth all strictly forbid adult content and services. When you get caught, sanctions can be severe – for example, PayPal will ban your account, may refund some of your customers, and will freeze your funds for up to six months. Also, they often put your personal information at risk.

We’ve built IndieBill specifically for independent adult entrepreneurs so that you have a hassle-free and anonymous way to process payments, without losing half of your revenue – which often happens on other sites.

With us, you can process credit card payments in a snap, and receive 85% of the profit on each sale. We go beyond payments, protecting you from chargebacks and automatically delivering sold content to your customers.

Due to the nature of our business, we ask you to upload proof of identity (ID card, Passport, or Driver’s License) before being able to process payments with us.

However, we understand that you wish to remain anonymous. That is why we never share your personal info with third parties. Also, you can sign-up to IndieBill with just an email, have a look around and decide whether or not to verify your identity later.

As soon as you get your account validated (we review submitted documents within 72 hours, although in special cases this process could take up to one week), you will be able to share your payment pages with your customers and start selling.

If you need any help getting started, don’t hesitate to hit us up on the live chat!

Once your account has been validated, you will be able to start processing payments with us.

To do so, you simply need to head over to the Products section and create payment pages for each item that you wish to sell with us. For example, if you want to sell Skype Shows, then you would click “Sell a new Skype show”. From there, simply fill out the form to start a payment page.

Once you’ve created your payment page, you can share the link with your customers so they can begin purchasing. We’ll notify you by email once you have a sale.

We also provide you with a store that features all of the products you’ve decided to sell, so that you can easily show your customers everything you offer. Check out our demo here: https://www.getindiebill.com/store/list/IndieBill_Demo

Unlike most other adult sites, we do not currently provide customers / traffic. Our focus is on offering you the best tools to build, grow, and succeed at running your own independent business.

Most of our partners generally develop their audience by advertising on other adult websites and through social media marketing.

However, it’s better to work with us even if you only have one regular customer because we payout so much more per sale than any of the competition – no need to already have a big audience to profit from IndieBill!

As an adult startup, we know the risks associated with this line of business – especially for performers. That’s why we take the security of your personal information very seriously and never share it with any third parties.

Here are some of the measures we’ve taken to guarantee your safety:

  • Identification documents are stored and encrypted on a specific server at Amazon (the leader in cloud computing) so that a hacker would need to hack Amazon – not us – to get your documents, and even then they wouldn’t be able to read the files.
  • We’ve installed a 256-bit SSL security certificate on IndieBill so that whenever you send or receive data from us that is potentially sensitive, it is encrypted. You can check our certificate by clicking on the green lock in your URL bar.

Yes, absolutely.

IndieBill is a fully international product. We accept sellers and customers worldwide. We’re a Hungarian company run by French people ourselves!

Whenever you receive a sale with us, we will immediately send you an email notification to confirm that the sale has gone through. In the email notification, you will find a recap of your customer’s purchase, as well as their email that they provided in case you want to reach out.

If a customer says they have purchased one of your offers, but you haven’t received an email from us, then you can assume that they are trying to scam you (and of course, you can reach out to us if you want to make sure).

All of your sales are also displayed in the Sales section, which features some additional information, including your customers’ Snapchat or Skype usernames.

Your balance is updated in real time so that you always know how much you’ve made during the current pay period.

To process payments with IndieBill you only have to share your identity with us so that we can verify that you are 18+ and activate your account. We never share your identity with any third parties, so you remain absolutely anonymous.

You do not need to show your face in order to sell with us. This decision is totally up to you. However, please note that we do not provide customers, and finding customers without showing your face may prove more difficult.

Selling with IndieBill

We currently have four main types of payment pages: Skype shows (demo page), Snapchat (demo page), Content (demo page), and Tips and Tributes for donations (demo page).

Content payment pages can be used to sell any type of digital files (zip, PDF, photos ...), not just videos.

Although we do not currently have specific payment pages for it just yet, you may also use IndieBill to sell sexting time, custom videos, Kik accesses, phone sex time, and so forth. The flow won’t be 100% adapted, but it will work alright.

If you’re wondering whether or not you can sell specific things with us – or how to get it done in the best way – don’t hesitate to drop us a line on the live chat.

All of the major card types are accepted on IndieBill: Visa, Visa Classic, MasterCard, Maestro, Diners, Discover, and Union Pay.

We cannot accept American Express, however, because they do not allow adult transactions.

Please let us know if there are other payment methods your customers need.

IndieBill cannot be used to sell anything illegal (such as underage play or non-consensual sex) nor anything which happens in the real world (such as dates and escorting).

We also cannot be used to sell anything that infringes upon Visa or MasterCard content policies. For example, we cannot accept the following (this list is non-exhaustive): scat play, content featuring the use of alcohol or other drugs, vomit play, content featuring blood coming from bodily harm, bestiality, extreme violence.

A good rule of thumb is that if it can be sold either on ManyVids or on Clips4sale, then it can be sold with us. However, it’s better to be safe than sorry, so please do not hesitate to ask if you have any doubts.

We reserve the right to remove any page and or content at any time, as we see fit.

Yes, absolutely. We are an international company and process payments worldwide.

However, some countries are more likely to trigger our anti-fraud suite than others. For example, transactions from countries like Nigeria or the Philippines tend to experience difficulties.

We use a discreet legal name on bank statements to protect your customers’ privacy. We try not to write it everywhere so that it does not get indexed by Google. However, if you would like to know, don’t hesitate to ask us on the live chat.

Yes, actually that is what most of our partners do. Simply create IndieBill payment pages and link your customers to them from your site, for example, by hiding the link in a purchase button.

We are currently working on offering more advanced integrations – so stay tuned!

Yes, we give you a store so that you have a convenient place to link your customers to. You are able to choose which products your store will display directly on IndieBill.

The store is fully responsive (displays perfectly on mobile phones, tablets, etc.) and does not link to the other models selling with us, so you can be sure that your customers won’t wander away. Here is a link to the demo store if you’d like to have a look: https://www.getindiebill.com/store/list/IndieBill_Demo

Also, your revenue share will always be 85% for sales obtained directly from your store.

In the bottom right corner of each and every IndieBill page, you will find a live chat bubble. You can hit us up anytime whenever you need help or to just say hi!

We try to answer our live chat whenever possible, and rarely fail to get back to you within 24 hours (although sometimes this may take up to 72 hours). We will help you to the best of our ability and are happy to answer any questions you may have.

Payouts

Each month is divided into two pay periods: From the 1st to the 15th, and from the 16th to the last day of the month. Whenever a period ends, we issue the payouts for that period.

Usually, we need approximately 72 hours to issue all of the payouts, and it can take 2–3 additional days to arrive, depending on the payout method you’ve chosen.

Currently, we offer the following payout methods: international wire transfers (free, directly in your local currency), ACH transfers (free, US sellers only), SEPA wire transfers (free, for EU sellers only and directly in Euros) and ePayments (in Euros).

We also partner with two companies that offer daily payments of your earnings: BoleynModels and The DailyPay Service.

If you have more questions about payouts, don’t hesitate to get in touch.

Unless you choose the daily payment option by signing up with one of our partners (BoleynModels and The DailyPay Service), you will receive your money twice a month.

Sales that occur on or between the 1st and 15th of the month are paid out between the 16th and the 20th. Sales that occur on or between the 16th and the last day of the month are paid out between the 1st and the 5th of the next month.

On average, we require approximately 72 hours to issue all payouts. If you chose to get paid via wire transfers, it may take a few additional days to show up in your bank account.

We do not currently payout via PayPal because they do not allow adult transactions, which could put you at risk of getting banned from PayPal and having your funds frozen for six months.

Absolutely! You can choose to get paid out via either BoleynModels or The DailyPay Service instead of us, in which case your payout will be issued at the end of each day for your sales on IndieBill.

Fraud and Refunds

Whenever a chargeback happens, and you have made normal usage of IndieBill, we will cover the associated bank fees and provide payout as per usual.

So far, we’ve covered 97% of all chargebacks we’ve encountered, and those sellers received 100% of the sales they’ve made with us.

When a customer complains, we do not issue any refund before first contacting you about the complaint. Most of the time we’ve found that the models working with us are able to settle the issue amicably with the customer. Otherwise, you can ask us to issue a refund.

If a customer continues to complain, we will investigate the situation to determine what happened and may issue a refund regardless. For example, if you are not answering our emails regarding additional information about the incident, or if you haven’t delivered to the customer what they have purchased.

Miscellaneous

Unlike other adult websites, we do not currently have a marketplace that lists all of the models that are selling with us. We did this on purpose so that when you send your customers to IndieBill, they will not get distracted by any other competing models.

With IndieBill, your customers are truly yours. We give you their email, we don’t advertise them anything and we don’t reach out to them except to solve payment and technical issues.

If you want to check out how other models structure their business with us, please have a look at the pages of models who chose to post a testimonial on the homepage.

Since launching IndieBill in June 2016, we’ve often received questions about the viability of IndieBill’s business model, given that we payout 85% while protecting our partners from chargebacks.

We understand that some of you are afraid we might not be in business in a few months, which is why we’ve decide to share the math behind IndieBill model, so that you can be reassured that we are indeed building a sustainable business.

Here are the main costs we incur related to each transaction: processing a payment costs us around 6.5% of the transaction amount (which will go down with volume), fraud costs us about 1.5%, and delivering files costs us around 1% on average (including transactions with no files).

Since your commission is 85%, this means that roughly 6% of the money remains as profit + the $0.95 service fee to pay for all of our other expenses (servers, hosting, salaries, etc.).

Also, we're a well-funded startup, so we have the money to keep going for quite a while.

The $0.95 service fee per transaction is paid by the customers and is there to make sure we never lose money on transactions, while offering the highest revenue share possible to our partners.

For your customers, it is less than a dollar but for us it goes a long way and helps us cover our expenses and further develop IndieBill.

We do have an affiliate program for model referrals. We will grant you a special link to refer sellers as soon as your account is validated. You will earn 2% of whatever the people you’ve referred make, for a 12-month period.

We also have a B2C referral program which is not currently public. If you are interested in sending us customers, please reach out via the live chat.

We have very little APIs currently, none of which are public. However, at heart we want to build products for developers so that we can foster the development of an adult-friendly tech ecosystem.

So please, if you’re a developer and interested in working with us, do reach out via the live chat and let’s talk!

Also, we're currently hiring developers!

Yes, absolutely.

We currently have a public model referral program (you simply need to create and validate an IndieBill account to access it) and are also experimenting with a customer referral program which is still private.

Don’t hesitate to drop us a line on the live chat and let’s make business happen.

Yes, absolutely. We have quite a few studios working successfully with us already. However, we accept studio partners on a case-by-case basis.

We do not currently have specific features for studio owners. Therefore, the process is currently a bit more informal than with other websites – although it is quite effective.

Don’t hesitate to drop us a line and we’ll let you know how to set one up with us.

Join the revolution

Sign up with IndieBill today and start earning 85% per sale!

Joining IndieBill is completely free, we'll only ask you to verify your age (18+) and then you'll be able to start processing payments.

Have any doubts or questions? Talk to us on the live chat! We'll get back to within roughly 24 hours (although it could take up to 72 hours).

  • Free signup
  • Get 85%
  • Free payouts
Signup Now